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Dear Valued Customer, all returns must occur within thirty(30) days from the delivery date. Any and all logistics expenses must be pre-paid prior to the return. If there is no issues with the materials, and PowderDepot.com is in no way responsible for the cause of the return, then a restocking fee of 50% of the original invoiced value will be applied. Prior to returning any product, please contact customer service at 786-369-8760. An return authorization code must be provided in order to receive any refund or compensation for the return.
PLEASE NOTE that extreme temperatures may damage powder coatings. If they are exposed to temperatures of 75 degrees F for more for several hours clumping and other application issues may arise. PowderDepot.com recommends a three day service or less when shipping any heat sensitive powders. PowderDepot.com will not be responsible for any damaged powder coating due to heat exposure.